Mariana Jewelry has a lifetime guarantee against manufacturing defects. General wear and tear, and damage from improper use, are not covered by the warranty.
Your jewelry is covered for the following repair under warranty at no charge:
- Replacing missing end charms, Mariana tags, or clasps
- Replacing missing stones or crystals (availability pending)
- Replacing items with defective plating upon arrival, or that break down within 30 days of being received. It is imperative to keep a receipt as proof of purchase to ensure replacement under warranty at no charge.
We evaluate every piece on a case-by-case basis. Please send us detailed information and a photo of the damage so that we can better understand how to help, fix, or replace your Mariana piece.