Mariana Jewelry has a lifetime guarantee against manufacturing defects. General wear and tear, and damage from improper use are not covered by the warranty. (Including but not limited to not: complying with care instructions, broken links, and worn out plating)
Your jewelry is covered for the following repair under warranty at no charge:
- Replacing missing end charms, Mariana tags, or clasps
- Replacing missing stones or crystals (availability pending)
- Replacing items with defective plating upon arrival, or that break within 30 days of being received. It is imperative to keep a receipt as proof of purchase to ensure replacement under warranty at no charge.
We evaluate every piece on a case-by-case basis. Please send us detailed information and a photo of the damage so that we can better understand how to help, fix, or replace your Mariana piece.