Shipping
Free Standard Shipping on all orders!
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Includes Alaska and Hawaii. To qualify, your entire order must be shipped to a single address in the U.S.
Where does MarianaUSA.com ship to?
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MarianaUSA.com ships orders to US territories ONLY.
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All "Available Now" items will process within 1-3 business days of your order date.
What if I need to make a change to my order/shipping information?
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We will attempt to process your address change, cancellation, or order changes as quickly as possible. If an order has already been shipped by the time of cancellation, you are responsible for return shipping charges.
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Note: Should your package be returned to us as undeliverable due to an error in the address you provided, additional shipping costs will be collected for reshipping.
When can I expect my package?
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Once an order is placed, "Available Now" products will ship out within 1-3 business days. For regular ground shipping through USPS, your order will be delivered within 3-7 business days.
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Note: If you select 2-day delivery as your shipping preference, appropriate charges will apply.
- All *Preorder* items are made to order in Israel and are expected ship within 6-8 weeks. Longer processing times are to be expected during peak seasons. (i.e. Oct to Dec.)
How will my order be shipped?
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MarianaUSA.com ships through USPS. For expedited shipping, orders are shipped through FedEx for an additional fee.
Who is responsible for return shipping for returns/exchanges?
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The customer is responsible for all return shipping charges. This includes the shipping of exchanged items.
I received the wrong item, what do I do?
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If you believe you received a different item by mistake, please contact us through our Returns page. Once we receive the item back from you, we will ship out the correct item at no additional shipping cost.
I bought Mariana jewelry at a retail store; can I return it online?
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No. Please do not request a return for a piece of Mariana jewelry you purchased elsewhere. To return your item, please contact the store where you purchased it.
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Likewise, please do not try to return Mariana jewelry you purchased online to a retail store. You may only return items bought on MarianaUSA.com to MarianaUSA.com.