Mariana Jewelry purchased online (through MarianaUSA.com) must be processed for returns online.

If you are unhappy with your Mariana purchase, we accept returns under the following conditions:

  • Jewelry was purchased within 30 days

  • All jewelry is unworn, with tags on

  • A copy of the original receipt is included

Please utilize our Request a Return Authorization form to request a number for your return. We will email you a confirmation and further instructions. 

We will refund your original form of payment within 3-5 business days of receipt for the cost of the purchase.

We cannot be held liable for items that we do not receive. Please utilize a shipping method that has proper tracking information for your return. If you have any questions please call us at (866) 642-4257 or email us.