Mariana Jewelry purchased online (through MarianaUSA.com) must be processed for returns online.
If you are unhappy with your Mariana purchase, we accept returns under the following conditions:
Jewelry was purchased within 30 days (for Preorder items, returns will be 30 days after the order ships)
All jewelry is unworn, with tags on
A copy of the original receipt is included
Please utilize our Request a Return Authorization form to request a number for your return. We will email you a confirmation and further instructions.
We will refund your original form of payment within 3-5 business days of receipt for the cost of the purchase.
We cannot be held liable for items that we do not receive. Please utilize a shipping method that has proper tracking information for your return. If you have any questions please call us at (847) 243-8084 or email us.