When ordering a *Preorder* item, please note the following:

  • Preorders are for made to order items.
  • Payment is charged immediately at checkout, not at shipping.
  • If you need to cancel your preorder for any reason, please call us at 847-243-8084 or email at support@marianausa.com. Preorders can be cancelled within 3 days. After that allotted time, your order cannot be cancelled as the item(s) will already be in production.
  • If you order an in-stock item with a preorder, you will not be charged for shipping twice. Your Preorder items and in-stock items will ship together.
  • Returns are processed 30 days after the order ships, not from when the order was placed.
  • All preorders will ship in approximately 4-6 weeks.


Love a style but the color you're looking for isn't available online? Give us a call and we can place a cusom order for you! All Mariana styles can be made in any of our available platings and color collections! Call us today! 847-243-8084